TY - BOOK AU - Hayes,David K. AU - Ninemeier,Jack D. AU - Miller,Allisha A. TI - Hotel operations management SN - 9780134337623 (hbk.) : U1 - 647.9'4'068 23 PY - 2017///] CY - Boston PB - Pearson KW - Hotel management KW - Travel and Tourism KW - eflch KW - ukslc N1 - Previous edition: 2011; Includes index; Specialized N2 - A compilation of skills and knowledge requirements to train a future hotel general manager to effectively supervise and efficiently-run a midsize full-service hotel, this guide provides essential help for doing this ER -