TY - BOOK AU - Thompson,Neil TI - People skills SN - 9781137467553 (pbk.) : U1 - 302 23 PY - 2015/// CY - Basingstoke PB - Palgrave Macmillan KW - Social interaction KW - Interpersonal communication KW - Communication in human services KW - Society KW - eflch KW - ukslc N1 - Previous edition: 2009; Includes bibliographical references and index; Specialized N2 - From the author of 'Anti-Discriminatory Practice' comes this text which presents a clear and accessible guide to the knowledge and skills necessary for effective practice in tackling human needs and problems ER -