TY - BOOK AU - Dopson,Sue TI - Managing ambiguity and change: the case of the NHS SN - 9781349398607 (pbk.) : U1 - 362.1'0941 23 PY - 2013///] CY - Basingstoke, Hampshire PB - Palgrave Macmillan KW - National health services KW - Great Britain KW - Health services administration KW - Health and Fitness KW - eflch KW - Health and Wellbeing KW - ukslc N1 - Originally published: 1997; Includes bibliographical references and index; Specialized N2 - The National Health Service is used as a case study to examine the management of ambiguity and change. It is suggested that the process-sociological approach of Elias, and his game models, assist in our understanding in the management of change ER -