Maximizing commerce and marketing strategies through micro-blogging / Janee N. Burkhalter, Natalie T. Wood, editors. - xxi, 380 pages : illustrations - Advances in marketing, customer relationship management, and E-services (AMCRMES) book series . - Advances in marketing, customer relationship management, and E-services (AMCRMES) book series. .

"Premier reference source"--Cover.

Includes bibliographical references (pages 333-370) and index.

"This book examines the various methods and benefits of using micro-blogs within a business context, bringing together the best tools and tactics necessary to properly incorporate this approach"-- The Internet is quickly becoming a commonly used tool for business-customer interaction. Social media platforms that were once typically reserved for personal use are now becoming a vital part of a business's strategy.Maximizing Commerce and Marketing Strategies through Micro-Blogging examines the various methods and benefits of using micro-blogs within a business context, bringing together the best tools and tactics necessary to properly incorporate this approach. Highlighting current empirical research and insights from various disciplines, this book is an essential reference source for academics, graduate students, social media strategists, and business professionals interested in the positive use of social media in business environments.




Electronic reproduction.
Askews and Holts.
Mode of access: World Wide Web.

9781466684096 (ebook)


Marketing--Management.
Blogs.
Business planning.
Business and Management
Sales & marketing
Social networking
Retail & wholesale industries