TY  - BOOK
AU  - Krauz,Andrea
TI  - Service quality in leisure and tourism
SN  - 9781681176222 (hbk.) :
U1  - 338.4'791 23
PY  - 2017///]
CY  - Valley Cottage
PB  - Scitus Academics
KW  - Tourism
KW  - Customer services
KW  - Quality control
KW  - Hospitality industry
KW  - Travel and Tourism
KW  - eflch
KW  - ukslc
N1  - Includes bibliographical references and index; Specialized
ER  -