TY  - BOOK
AU  - Laws,Eric
TI  - Managing packaged tourism: relationships, responsibilities and service quality in the inclusive holiday industry 
T2  - Series in tourism and hospitality management
SN  - 0415113474 :
U1  - 338.4791 20
PY  - 1997///
CY  - London
PB  - International Thomson Business Press
KW  - Package tours
KW  - Management
KW  - Tourist trade
N1  - Includes bibliographical references (p[235]-243) and indexes
ER  -