TY  - BOOK
AU  - Ross,Thomas K.
TI  - Health care quality management: tools and applications 
SN  - 9781118603642 (ebook)
PY  - 2014///]
CY  - San Francisco
PB  - Jossey-Bass
KW  - Health services administration
KW  - Quality control
KW  - Medical care
KW  - Health and Wellbeing
KW  - ukslc
KW  - Public health & preventive medicine
KW  - thema
KW  - Medical administration & management
KW  - Epidemiology & medical statistics
KW  - lcsh
N1  - Includes bibliographical references and index; Also available in printed form ISBN 9781118505533; Electronic reproduction; Askews and Holts; Mode of access: World Wide Web
N2  - Increasingly health care organizations are challenged to improve patient outcomes, redesign business processes, and execute quality and risk management initiatives; Increasingly health care organizations are challenged to improve patient outcomes, redesign business processes, and execute quality and risk management initiatives. This book offers an introduction to the field and practice of quality management, provides hands-on experience with Excel and other tools, and shows how these principles are adopted by health care organizations to improve patient outcomes and program quality
UR  - http://www.vlebooks.com/vleweb/product/openreader?id=WestLondon&isbn=9781118603642
ER  -