Cloke, Ken, 1941-
Resolving conflicts at work : ten strategies for everyone on the job /
Kenneth Cloke, Joan Goldsmith ; foreword by Warren Bennis.
- 3rd edition.
- San Francisco : Jossey-Bass, [2011], ©2011.
- 1 online resource (xxxii, 368 pages) : illustrations
Includes bibliographical references and index.
9781118010815 9781283082075 (electronic bk.)
308207 MIL
Conflict management.
Interpersonal relations.
Personnel management--Psychological aspects.
Psychology, Industrial.
HD42 / .C56 2011eb
650.1/3