Cloke, Ken, 1941-

Resolving conflicts at work : ten strategies for everyone on the job / Kenneth Cloke, Joan Goldsmith ; foreword by Warren Bennis. - 3rd edition. - San Francisco : Jossey-Bass, [2011], ©2011. - 1 online resource (xxxii, 368 pages) : illustrations

Includes bibliographical references and index.

9781118010815 9781283082075 (electronic bk.)

308207 MIL


Conflict management.
Interpersonal relations.
Personnel management--Psychological aspects.
Psychology, Industrial.



HD42 / .C56 2011eb

650.1/3