TY - BOOK AU - Poitras,Jean AU - Raines,Susan TI - Expert mediators: overcoming mediation challenges in workplace, family, and community conflicts SN - 9780765709646 (ebook) PY - 2015/// CY - Lanham PB - Rowman & Littlefield Publishers KW - Mediation KW - Mediators (Persons) KW - Legal status, laws, etc KW - Dispute resolution (Law) KW - Conflict management KW - Society KW - ukslc KW - Sociology & anthropology KW - thema KW - Violence in society KW - Social, group or collective psychology KW - Psychotherapy KW - Family & relationships: advice & issues KW - Psychology KW - Sociology: family & relationships KW - lcsh N1 - Formerly CIP; Includes bibliographical references and index; Also available in printed form ISBN 9781442242982; Electronic reproduction; Askews and Holts; Mode of access: World Wide Web N2 - To speed up the learning curve of mediation expertise, Jean Poitras and Susan Raines have benchmarked the mediation process in 'Expert Mediators'. For each proposed strategy, this book discusses conditions under which each practice should be used as well as approaches to mitigate risks associated with using each strategy and technique; In the last three decades, mediation has been increasingly used in the United States and elsewhere. Much has been written about the philosophical underpinnings and ethical dilemmas of mediation as well as its applications both within judicial systems and beyond the limits of these systems. However, some very basic challenges remain: How can entrenched positions, strong emotions, and cultural differences be dealt with? Mediation expertise is truly achieved when a mediator learns to overcome these challenges through experience and intuition. To speed up the learning curve of mediation expertise, Jean Poitras and Susan Raines have benchmarked the mediation process in Expert Mediators: Overcoming Mediation Challenges in Workplace, Family, and Community Conflicts. Tapping the experience and wisdom of over 175 highly qualified mediators from across different realms of the mediation practice (e.g., family mediation, workplace mediation, commercial mediation) and across geographic regions (e.g., U.S., Australia, Europe, Israel, Canada), this book integrates best practices in order to improve the performance of mediators. For each proposed strategy, this book discusses conditions under which each practice should be used as well as approaches to mitigate risks associated with using each strategy and technique UR - http://www.vlebooks.com/vleweb/product/openreader?id=WestLondon&isbn=9780765709646 ER -