Operations management.
- 3rd edition. Alex Hill & Terry Hill.
- Basingstoke : Palgrave Macmillan, 2012.
- xxii, 778 p. : ill. (chiefly col.) ; 28 cm.
Previous ed.: 2005.
Includes bibliographical references, filmography and index.
Ideal for courses requiring an in-depth yet accessible guide to operations management, this edition has been fully updated to provide coverage of service and manufacturing industries that reflects the modern business environment.