TY - BOOK AU - Boella,M.J. AU - Goss-Turner,Steven TI - Human resource management in the hospitality industry: a guide to best practice SN - 9780415632546 (pbk.) : U1 - 647.2 23 PY - 2013/// CY - London PB - Routledge KW - Hospitality industry KW - Personnel managment N1 - Previous ed.: 2011; Includes bibliographical references and index; Specialized N2 - This text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business ethics. It matches new NVQ requirements and incorporates new material relevant to courses and learning needs ER -