Previous edition: Harlow: Financial Times Prentice Hall, 2010.
Includes bibliographical references and index.
Operations management is important, exciting, challenging, and everywhere you look! 'Operations Management' focuses on the sustainable and socially responsible imperatives of operations management, using over 120 cases and illustrations of real-life operations around the world, including Apple, Medecins Sans Frontieres, Amazon, Ecover, Dyson, Disneyland Paris, Google, The North Face, and many more.