TY - BOOK AU - Jones,Peter AU - Robinson,Peter TI - Operations management SN - 9780199593583 (pbk.) : U1 - 658.5 23 PY - 2012/// CY - Oxford PB - Oxford University Press KW - Production management KW - Business and Management KW - eflch N1 - Includes bibliographical references and index; Specialized N2 - This text clearly demonstrates the relevance of operations to everyday business activities, through extensive use of case studies from companies such as Ikea, EasyJet and Ticketmaster ER -