Ould, Martyn A.,  1948- <br/><br/>
Business process management :  a rigorous approach / 
Martyn A. Ould. 
 - Swindon :  British Computer Society,  c2005. 
 - 1 online resource (xiv, 340 p.) :  ill. 
<br/><br/>Includes bibliographical references (p. 335-336) and index. 
<br/><br/> Businesses need to adapt constantly, but are often held back by static IT systems. The 'Riva' approach to business process management is a way of analysing the mass of concurrent, collaborative activity that goes on in an organisation, providing a solid basis for developing flexible IT systems that support a business.  Businesses must constantly adapt to remain competitive and cannot be held back by static IT systems. Riva is a pioneering method for business process management used to design, model, analyse and record. The methods described in the book work on a business level, but are IT-orientated and willl be invaluable to those who want to improve or design business processes or organisational structures to identify IT solutions, especially those involving BPM systems, workflow or document management. 
<br/><br/><label>ISBN: </label>9781906124328 (ebook) :  No price 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Reengineering (Management)<br/>System analysis.<br/>Management information systems.<br/>Project management.<br/>Business and Management.<br/>Management & management techniques<br/>Organizational theory & behaviour