Woodcock Ross, Johanna. <br/><br/>
Specialist communication skills for social workers :  focusing on service users' needs / 
Johanna Woodcock Ross. 
 - Basingstoke :  Palgrave Macmillan,  2011. 
 - xii, 210 p. ;  24 cm. 
<br/><br/>Includes bibliography (p. 195-206) and index. 
<br/><br/> This text provides students with a solid understanding of the issues involved in effective communication within social work settings. It combines practice examples with a clear theoretical approach, demonstrating the subtleties of communication with service users and carers from a diverse range of social groups. Case studies and examples of communication between social workers and their service users are given for each social group. 
<br/><br/> Specialized. 
<br/><br/><label>ISBN: </label>9780230218048 (pbk.) :  £19.99 0230218040 (pbk.) :  £19.99 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in social work.<br/>Social service--Practice.<br/>Society.
<br/><br/><label>Dewey Class. No.: </label>361.3'2