Operations management : providing value in goods and services.
- 3rd edition.
- Fort Worth, Tex. : London : Dryden ; Harcourt Brace [distributor], 2000.
- xxii, 762 p. : ill. ; 26 cm.
Previous ed.: New York: McGraw-Hill, 1995.
Includes bibliographical references, glossary of terms and index.
This text covers the most important key concepts and recent trends in production and operations management. It includes issues such as facility, layout, quality control, supply chain management and scheduling control.