TY - BOOK AU - McSherry,Robert AU - Warr,Jerry TI - Implementing excellence in your health care organization: managing, leading and collaborating T2 - Excellence in practice development in health and social care SN - 9780335234776 (pbk.) : U1 - 362.1'068 22 PY - 2010/// CY - Maidenhead PB - McGraw-Hill Open University Press KW - Health services administration KW - Great Britain N1 - Includes bibliographical references and index; Working in organizations - Collaborative working - User-focused care; Specialized N2 - This title explores the key issues and factors which influence the workings of a healthcare organisation and how these may be addressed through collaborative working and user focused care. It emphasises how the organization and those who work within it contribute to the excellence of the organization and the care it gives ER -