McIvor, Ronan,  1968- <br/><br/>
Global services outsourcing / 
by Ronan McIvor. 
 - Cambridge :  Cambridge University Press,  2010. 
 - xiii, 284 p. :  ill. ;  25 cm. 
<br/><br/>Includes bibliographical references, glossary and index. 
<br/><br/>Global services outsourcing overview - Making the services outsourcing decision - Location and sourcing model choice in global services outsourcing - Managing global services outsourcing arrangements - Creating shared services arrangements - Services outsourcing and performance management - Services outsourcing and the spin-off arrangement - Learning from failure and strategies for recovery in business process outsourcing. 
<br/><br/> This text explores the implications of planning, implementing and managing services outsourcing arrangements. 
<br/><br/> Specialized. 
<br/><br/><label>ISBN: </label>9780521765466 (hbk.) :  £45.00 0521765463 (hbk.) :  £45.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Contracting out.<br/>Contracting out--Management.<br/>Business and Management.
<br/><br/><label>Dewey Class. No.: </label>658.4'058