TY - BOOK AU - Edwards,Marilyn TI - Communication skills for nurses: a practical guide on how to achieve successful consultations SN - 9781856423939 (pbk.) : U1 - 610.7'3'0699 22 PY - 2010/// CY - London PB - Quay KW - Communication in nursing KW - Nurse and patient KW - Interviewing in nursing N1 - Includes bibliographical references and index; Specialized N2 - Poor communication or dissatisfaction with a consultation is reported to be one reason why patients decide not to attend or do not take a prescribed treatment. This book reinforces good consultation and communication skills, highlighting the areas in which readers may wish to review and improve upon their own skills ER -