Communication skills for nurses : a practical guide on how to achieve successful consultations /
by Marilyn Edwards.
- London : Quay, c2010.
- xiii, 190 p. ; 24 cm.
Includes bibliographical references and index.
Poor communication or dissatisfaction with a consultation is reported to be one reason why patients decide not to attend or do not take a prescribed treatment. This book reinforces good consultation and communication skills, highlighting the areas in which readers may wish to review and improve upon their own skills.