TY - BOOK AU - Cook,Sarah TI - The essential guide to employee engagement: better business performance through staff satisfaction SN - 9780749449445 (pbk.) : U1 - 658.3'14 22 PY - 2008/// CY - London PB - Kogan Page KW - Employee motivation KW - Case studies N1 - Specialized N2 - This guide explores the concept and practice behind creating an engaged workforce, and how this can contribute to organisational success. It demonstrates the link between employee engagement, customer satisfaction, productivity and long-term business growth, and examines what drives an employee to give their best ER -