TY  - BOOK
AU  - Ould,Martyn A.
ED  - British Computer Society.
TI  - Business process management: a rigorous approach 
SN  - 1902505603
U1  - 658.4'063 22
PY  - 2005///
CY  - Swindon
PB  - British Computer Society
KW  - Reengineering (Management)
KW  - System analysis
KW  - Management information systems
KW  - Project management
N1  - Includes bibliography (p.335-336.) and index; Basic process concepts - Modelling a process - Dynamism in the process - Process relationships - The three basic process types - Preparing a process architecture - Dynamism in the world - Managing the modelling - Discovering and defining processes - Analysing for process improvement - Designing a process - Processes and information systems - Processes and process systems
N2  - Businesses need to adapt constantly, but are often held back by static IT systems. The 'Riva' approach to business process management is a way of analysing the mass of concurrent, collaborative activity that goes on in an organisation, providing  a solid basis for developing flexible IT systems that support a business
ER  -