Smith, Howard. <br/><br/>
Business process management :  the third wave / 
Howard Smith, Peter Fingar. 
 - Tampa, Fla. :  Meghan-Kiffer,  c2007. 
 - xvi, 292 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>The next fifty years - A walk over the hill - Enterprise business processes - Business process management - Reengineering reengineering - Business process outsourcing - Management theory, R.O.I. and beyond - Implementing business process management - Tomorrow's interview in BPM3.0 Magazine - The language of process - Business process management systems - The theoretical foundations of the third wave - Lessons learned from early adopters - The new MBA curriculum. 
<br/><br/> The authors persuade managers that they need business process management to upgrade their businesses. This book is a good introduction to business process management, its theory, practice, and language. 
<br/><br/><label>ISBN: </label>0929652347 9780929652344 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business enterprises--Data processing.<br/>Reengineering (Management).