TY  - BOOK
AU  - Olson-Buchanan,Julie B.
AU  - Boswell,Wendy R.
TI  - Mistreatment in the workplace: prevention and resolution for managers and organizations 
T2  - Talent management essentials
SN  - 9781405177146 (pbk.) :
U1  - 658.38 22
PY  - 2009///
CY  - Chicester
PB  - Wiley-Blackwell
KW  - Dispute resolution (Law)
KW  - Work environment
KW  - Industrial relations
KW  - Occupational & industrial psychology
KW  - bicssc
KW  - Organizational theory & behaviour
KW  - Psychology
KW  - eflch
N1  - Paperback; Identifying mistreatment - Workplace scanning for potential, nascent, and existent mistreatment issues - Preventing mistreatment through workplace practices - Getting started on designing effective dispute resolution systems - Dispute resolution system options - Contemporary best practices: state-of-the-art dispute resolution systems. - Evaluating, modifying and learning from dispute resolution systems - Repairing or addressing disputants' relationship - Mistreatment prevention and resolution - The big picture
N2  - Integrating findings from research and practice in order to make practical, evidence-based recommendations for preventing and addressing systemic workplace mistreatment, this book focuses on the recursive effects of mistreatment in organizations and how individual and organizational well-being can be enhanced
ER  -