Coaching at the sharp end : the role of line managers in coaching at work /
Valerie Anderson, Charlotte Rayner, Birgit Schyns.
- Wimbledon : Chartered Institute of Personnel & Development : [distributor] McGraw-Hill Education - Europe : [distributor] Beekman Publishers Inc, 2009.
Includes bibliography (p.55-56).
The CIPD discovered that line managers are increasingly being expected to deliver coaching in the workplace. Research was commissioned to investigate what this means for organisations and for line managers. Discussion groups, in-depth case study interviews and survey research was undertaken and analysed, and the conclusions are presented here.