People skills /
Neil Thompson.
- 3rd edition.
- Basingstoke : Palgrave Macmillan, 2009.
- xviii, 352 p. : ill. ; 24 cm.
Previous ed.: Basingstoke: Palgrave, 2002.
Includes bibliographical references (p. 294-304) and index.
From the author of 'Anti-Discriminatory Practice' comes this text which presents a clear and accessible guide to the knowledge and skills necessary for effective practice in tackling human needs and problems.