Beckford, John,  1958- <br/><br/>
Quality / 
John Beckford. 
 - 2nd edition. 
 - London ;  New York :  Routledge,  2002. 
 - xxi, 328 p. :  ill. ;  26 cm. 
<br/><br/> Title from e-book title screen (viewed October 15, 2007). 
<br/><br/>Includes bibliographical references (p. 317-322) and index. 
<br/><br/><br/>Electronic reproduction. <br/>UK : <br/>MyiLibrary, <br/>2007 <br/>Available via World Wide Web. <br/>Access may be limited to MIL affiliated libraries. 
<br/><br/><label>ISBN: </label>9780203361566 9786610032273 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management--Case studies.<br/>Service industries--Management--Case studies.<br/>Manufacturing industries--Management--Case studies.
<br/><br/><label>Index Terms--Genre/Form: </label>
<br/><br/><label>Dewey Class. No.: </label>658.5/62