Margerison, Charles J.,  1940- <br/><br/>
The art of effective communication :  conversation control skills for managers / 
Charles J. Margerison. 
 - New Delhi :  Excel Books,  1996. 
 - xi, 206p ;  23 cm. 
<br/><br/> Originally published as "If only I had said", Management Books 2000. 
<br/><br/> General (US: Trade) Professional & Scholarly. 
<br/><br/><label>ISBN: </label>8174460349  4.50 
<br/><br/><label>Subjects--Index Terms: </label>KMT: Business communication & presentation 
<br/><br/><label>Dewey Class. No.: </label>658.45