Williams, Christine,  1951- <br/><br/>
Service quality in leisure and tourism / 
Christine Williams and John Buswell. 
 - Wallingford, Oxon. :  CABI Publishing,  c2003. 
 - ix, 230 p. :  ill. ;  25 cm. 
<br/><br/>Includes bibliographical references (p. 209-222) and index. 
<br/><br/> Part 1 Understanding quality in leisure and tourism -- Part 2 Designing quality -- Part 3 Achieving or delivering quality. 
<br/><br/><label>ISBN: </label>0851995411  No price 
<br/><br/><label>Nat. Bib. No.: </label>GBA379526  bnb 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Tourism.<br/>Leisure industry.<br/>Quality assurance.