TY - BOOK AU - Pine,B.Joseph AU - Gilmore,James H. TI - The experience economy: competing for customer time, attention and money SN - 9781633697973 PY - 2019/// CY - Boston, Mass., London PB - Harvard Business, McGraw-Hill Education KW - Product management KW - Marketing KW - Diversification in industry KW - Customer services N1 - Includes bibliographical references and index ER -