Heavens, Sally. <br/><br/>
Managing to serve :  learning from Catering & Allied / 
Sally Heavens and John Child, with Marc Verstringhe. 
 - Cambridge :  RH Business Books,  2002. 
 - xiv, 167 p., [16] p. of plates :  ill. ;  23 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>190059238X 
<br/><br/><label>Nat. Bib. No.: </label>GBA302844  bnb 
<br/><br/><label>Subjects--Corporate Names: </label><br/>Catering & Allied--Management.
<br/><br/><label>Subjects--Topical Terms: </label><br/>Strategic planning.<br/>Customer relations.<br/>Organizational learning.<br/>Caterers and catering--Management.--Great Britain
<br/><br/><label>Dewey Class. No.: </label>358.4012