Pine, B. Joseph.

The experience economy : work is theatre & every business a stage / B. Joseph Pine II [and] James H. Gilmore. - Boston, Mass. : Harvard Business School, 1999. - [xiii], 254 p. ; 24 cm.

Includes bibliographical references and index.

The authors relate how running a business and building a brand can be fun, and how a sense of the theatre of business can create a memorable experience for the customers.

0875848192 : £18.99

GB98V0139 bnb


Pricing.
Pricing--Psychological aspects.
Relationship marketing.

658.816