Phillips, Jack J., 1945- Managing employee retention : a strategic accountabilty approach / Jack J. Phillips, Adele O. Connell. - Oxford : Butterworth-Heinemann, 2003. - 304 p. : ill. - Improving human performance series . - Improving human performance. . ISBN: 0750674849 : £25.00 Nat. Bib. No.: GBA2X7701 bnb Subjects--Topical Terms: Employee retention.Labor turnover. Dewey Class. No.: 658.314