TY  - BOOK
AU  - Kline,Sheryl F.
AU  - Sullivan,William
TI  - Hotel front office simulation: a workbook and software package 
SN  - 0471203319
U1  - 647.94 21
PY  - 2003///  [2002]
CY  - New York, Chichester
PB  - Wiley
KW  - Hotel management
KW  - Receptionists
N1  - Includes CD-ROM and 3.5" disk in pocket inside back cover
ER  -