TY - BOOK AU - Gruenbaum, Ronan TI - Making social technologies work: leveraging the power and managing perils of social technologies in business SN - 9781137024817 (paperback) U1 - 658.8 PY - 2015/// CY - London PB - Palgrave Macmillan KW - BUSINESS & ECONOMICS / Marketing / General KW - BUSINESS & ECONOMICS / Strategic Planning KW - BUSINESS & ECONOMICS / E-Commerce / Internet Marketing KW - Business communication KW - BUSINESS & ECONOMICS / Business Communication / General KW - Social media KW - Internet marketing KW - Organizational change KW - BUSINESS & ECONOMICS / Advertising & Promotion N1 - Machine generated contents note: -- 1. What is it? 2. Why it matters 3. How to do it 4. The Future's Bright N2 - "This comprehensive and practical book looks at how to implement the most effective social technologies in the organisation and how to manage and sustain these successfully. Based on new research and a survey of practitioners in the enterprise, the author provides a simple framework which makes the book both a practical guide for managers, as well as an informative window into the world of social technologies in business"-- Provided by publisher ER -