Fraser-Robinson, John. <br/><br/>
It's all about customers! :  the perfect way to grow your business through marketing, sales and service / 
John Frazer-Robinson. 
 - 2nd edition. 
 - London :  Kogan Page,  1999. 
 - xvi, 192 p. :  ill. ;  24 cm. 
<br/><br/> Previous ed. published as: Customer-driven marketing. 1997. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0749430737  £16.99 
<br/><br/><label>Nat. Bib. No.: </label>GB99W7202  bnb 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing.<br/>Marketing--Management.<br/>Customer relations.
<br/><br/><label>Dewey Class. No.: </label>658.802