Birkinshaw, Patrick Lewis, Norman <br/><br/>
When citizens complain : reforming justice and administration  text 

 - Buckingham  Open University Press  1993 
 - 231p. 
 - Law and political change .
<br/><br/><label>ISBN: </label>0335157440 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Justice, Administration of - Great Britain<br/>Complaints (Administrative procedure) - Great Britain
<br/><br/><label>Dewey Class. No.: </label>342.066 LEW