TY - BOOK AU - Keats,Daphne M. TI - Interviewing: a practical guide for students and professionals SN - 9780335206674 (pbk.) : U1 - 158.3'9 21 PY - 2000/// CY - Buckingham PB - Open University Press KW - Interviewing N1 - Includes bibliographical references (p. 155-158) and index; Specialized N2 - This text provides an invaluable guide for those looking to improve their interviewing skills, whether professionals or beginners. It is written in an accessible style and is based on a solid framework of theory and research ER -