Great Britain. Department of Health. Social Services Inspectorate <br/><br/>
The right to complain : practice guidance on complaints procedures in Social Services Departments  text 

 - London  HMSO  1991 
 - 33p. 
 - Caring for people .
<br/><br/> <p>Contains booklet &quot;Complaints about the social services department: ideas for a practice booklet for clerks, receptionists and telephonists&quot; in pocket at back.</p> 
<br/><br/><label>ISBN: </label>0113214340 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Social services departments - Complaints
<br/><br/><label>Dewey Class. No.: </label>361 SOC