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500 tips for quality enhancement in universities and colleges / Sally Brown, Phil Race and Brenda Smith.

By: Brown, Sally, 1950-Contributor(s): Race, Phil | Smith, BrendaMaterial type: TextTextPublication details: London : Kogan Page, 1997Description: vii,152p ; 24 cmISBN: 0749422238Subject(s): Universities and colleges -- Administration | Total quality management