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Black box thinking : marginal gains and the secrets of high performance / Matthew Syed.

By: Syed, Matthew [author.]Material type: TextTextPublisher: London : John Murray, 2020Edition: [New] paperback editionDescription: 344 pages : illustrations (black and white) ; 20 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9781473613805Subject(s): Failure (Psychology) | Success | Organizational behaviorDDC classification: 158.1
Contents:
Part 1: The logic of failure -- A routine operation -- United Airlines 173 -- The paradox of success -- Part 2: Cognitive dissonance -- Wrongful convictions -- Intellectual contortions -- Reforming criminal justice -- Part 3: Confronting complexity -- The Nozzle paradox -- Scared straight? -- Part 4: Small steps and giant leaps -- Marginal gains -- How failure drives innovation -- Part 5: The blame game -- Libyan Arab Airline flight 114 -- The Second victim -- Part 6: Creating a growth culture -- The Beckham effect -- Redefining failure -- Coda: The big picture.
Holdings
Item type Current library Home library Shelving location Class number Status Date due Barcode Item reservations
Book Book Paul Hamlyn Library Paul Hamlyn Library Floor 1 158.1 SYE (Browse shelf(Opens below)) Available 06486835
Book Book Paul Hamlyn Library Paul Hamlyn Library Floor 1 158.1 SYE (Browse shelf(Opens below)) Available 06486843
Total reservations: 0

First published: 2015.

Includes bibliographical references and index.

Part 1: The logic of failure -- A routine operation -- United Airlines 173 -- The paradox of success -- Part 2: Cognitive dissonance -- Wrongful convictions -- Intellectual contortions -- Reforming criminal justice -- Part 3: Confronting complexity -- The Nozzle paradox -- Scared straight? -- Part 4: Small steps and giant leaps -- Marginal gains -- How failure drives innovation -- Part 5: The blame game -- Libyan Arab Airline flight 114 -- The Second victim -- Part 6: Creating a growth culture -- The Beckham effect -- Redefining failure -- Coda: The big picture.

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