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Managing complexity in the public services / Philip Haynes.

By: Haynes, PhilipMaterial type: TextTextSeries: Managing the public services (UK)Publication details: Buckingham : Open University Press, 2003Description: xi,168 p. ; 23 cmISBN: 9780335212200 (pbk.) :; 0335212204 (pbk.) :; 9780335212217 (hbk.) :; 0335212212 (hbk.) :Subject(s): Public administration | Complexity (Philosophy)DDC classification: 351 Summary: This is an introduction to complexity theory and its application to public services management. The text argues that the complexity of the public policy process limits the usefulness of the 'new public management' approach.

This is an introduction to complexity theory and its application to public services management. The text argues that the complexity of the public policy process limits the usefulness of the 'new public management' approach.

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