Global services outsourcing / by Ronan McIvor.
Material type:
TextPublication details: Cambridge : Cambridge University Press, 2010Description: xiii, 284 p. : ill. ; 25 cmISBN: 9780521765466 (hbk.) :; 0521765463 (hbk.) :Subject(s): Contracting out | Contracting out -- Management | Business and ManagementDDC classification: 658.4'058
Contents:
Summary: This text explores the implications of planning, implementing and managing services outsourcing arrangements.
Global services outsourcing overview - Making the services outsourcing decision - Location and sourcing model choice in global services outsourcing - Managing global services outsourcing arrangements - Creating shared services arrangements - Services outsourcing and performance management - Services outsourcing and the spin-off arrangement - Learning from failure and strategies for recovery in business process outsourcing.
| Item type | Current library | Home library | Shelving location | Class number | Status | Date due | Barcode | Item reservations | |
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Book
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Paul Hamlyn Library | Paul Hamlyn Library | Floor 3 | 658.4058 MAC (Browse shelf(Opens below)) | Available | 05956145 |
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Includes bibliographical references, glossary and index.
Global services outsourcing overview - Making the services outsourcing decision - Location and sourcing model choice in global services outsourcing - Managing global services outsourcing arrangements - Creating shared services arrangements - Services outsourcing and performance management - Services outsourcing and the spin-off arrangement - Learning from failure and strategies for recovery in business process outsourcing.
This text explores the implications of planning, implementing and managing services outsourcing arrangements.
Specialized.
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