Includes bibliographical references and index.

Introduction and overview - The international institutional and regulatory environment - Overivew of airline economics, markets and demand - Fundamentals of pricing and revenue management - Airline operating costs and measures of productivity - The airline planning process - Airline schedule optimization - Airline flight operations - Irregular operations: scheldule recovery and robustness - Labor relations and human resource management in the airline industry - Aviation safety and security - Airports - Air traffic control - Air transport and the environment - Information technology in airline operations, distribution and passenger processing - Critical issues and prospects for the global airline industry.