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The business of resort management / Peter E. Murphy.

By: Murphy, Peter E, 1942-Material type: TextTextPublication details: Amsterdam ; London : Butterworth-Heinemann, 2008Description: x, 346 p. : ill., mapISBN: 9780080552804 (ebook)Subject(s): Resorts -- Management | Travel and Tourism | Management & management techniques | Hotel & catering trades | Hospitality & service industriesGenre/Form: Online access: Click here to access online Also available in printed form ISBN 9780750666619Summary: How can owners and managers ensure that their considerable capital investments will return a competitive return on their investments? How can users and owners be sure they enjoy the promises of tantalizing marketing and real estate claims? This text offers development solutions to these questions. How can owners and managers ensure that their considerable capital investments will return a competitive return on their investments? How can users and owners be sure they enjoy the promises of tantalizing marketing and real estate claims? Managing Sustainable Resorts Profitably combines business management principles with environmental and social concerns to offer development solutions to these questions. By taking an holistic and contemporary approach to the problem of developing sustainable tourism operations, this book provides a comprehensive assessment of the strategies that need to be considered by various governments, developers and, in particular, the customer-investor. The major features of resort development covered by this book include: Environmental scanning of principal external and internal influential factors The curse and blessings of seasonality Competition for people's recreation and retirement dollars Guest activity programming Environmental issues Cruise ships as mobile resorts Staffing issues in isolated areas Financial challenges for owners and operators alike Risk Management Mutually beneficial options for various stakeholdersBased on an analysis of global resort opportunities and trends, the book focuses on those generic features that differentiate regional resort management from urban-centric management needs and priorities. Using comparative case studies the author emphases best case/benchmark examples of a range of resorts - large and small, urban and rural - to illustrate what can be achieved.
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Includes bibliographical references and index.

How can owners and managers ensure that their considerable capital investments will return a competitive return on their investments? How can users and owners be sure they enjoy the promises of tantalizing marketing and real estate claims? This text offers development solutions to these questions. How can owners and managers ensure that their considerable capital investments will return a competitive return on their investments? How can users and owners be sure they enjoy the promises of tantalizing marketing and real estate claims? Managing Sustainable Resorts Profitably combines business management principles with environmental and social concerns to offer development solutions to these questions. By taking an holistic and contemporary approach to the problem of developing sustainable tourism operations, this book provides a comprehensive assessment of the strategies that need to be considered by various governments, developers and, in particular, the customer-investor. The major features of resort development covered by this book include: Environmental scanning of principal external and internal influential factors The curse and blessings of seasonality Competition for people's recreation and retirement dollars Guest activity programming Environmental issues Cruise ships as mobile resorts Staffing issues in isolated areas Financial challenges for owners and operators alike Risk Management Mutually beneficial options for various stakeholdersBased on an analysis of global resort opportunities and trends, the book focuses on those generic features that differentiate regional resort management from urban-centric management needs and priorities. Using comparative case studies the author emphases best case/benchmark examples of a range of resorts - large and small, urban and rural - to illustrate what can be achieved.

Also available in printed form ISBN 9780750666619

Electronic reproduction. Askews and Holts. Mode of access: World Wide Web.

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