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Business process management : a rigorous approach / Martyn A. Ould.

By: Ould, Martyn A, 1948-Contributor(s): British Computer SocietyMaterial type: TextTextPublication details: Swindon : British Computer Society, c2005Description: xiv, 340 p. : ill. ; 25 cmISBN: 1902505603Subject(s): Reengineering (Management) | System analysis | Management information systems | Project managementDDC classification: 658.4'063
Contents:
Basic process concepts - Modelling a process - Dynamism in the process - Process relationships - The three basic process types - Preparing a process architecture - Dynamism in the world - Managing the modelling - Discovering and defining processes - Analysing for process improvement - Designing a process - Processes and information systems - Processes and process systems.
Summary: Businesses need to adapt constantly, but are often held back by static IT systems. The 'Riva' approach to business process management is a way of analysing the mass of concurrent, collaborative activity that goes on in an organisation, providing a solid basis for developing flexible IT systems that support a business.
Holdings
Item type Current library Home library Shelving location Class number Status Date due Barcode Item reservations
Book Book Paul Hamlyn Library Paul Hamlyn Library Floor 3 658.4063 OUL (Browse shelf(Opens below)) Available 05862760
Book Book Paul Hamlyn Library Paul Hamlyn Library Floor 3 658.4063 OUL (Browse shelf(Opens below)) Available 05862779
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Includes bibliography (p.335-336.) and index.

Basic process concepts - Modelling a process - Dynamism in the process - Process relationships - The three basic process types - Preparing a process architecture - Dynamism in the world - Managing the modelling - Discovering and defining processes - Analysing for process improvement - Designing a process - Processes and information systems - Processes and process systems.

Businesses need to adapt constantly, but are often held back by static IT systems. The 'Riva' approach to business process management is a way of analysing the mass of concurrent, collaborative activity that goes on in an organisation, providing a solid basis for developing flexible IT systems that support a business.

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