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Revolutionize your customer experience / : Colin Shaw.

By: Shaw, Colin, 1958-Material type: TextTextPublication details: Basingstoke : Palgrave Macmillan, 2005Description: xx, 220 p. : ill. 25 cmISBN: 140393603X (cased) :Subject(s): Customer services | Consumer satisfaction | Experience | Customer relationsDDC classification: 658.812
Holdings
Item type Current library Home library Shelving location Class number Status Date due Barcode Item reservations
Book Book Paul Hamlyn Library Paul Hamlyn Library Floor 3 658.812 SHA (Browse shelf(Opens below)) Available 05714966
Book Book Paul Hamlyn Library Paul Hamlyn Library Floor 3 658.812 SHA (Browse shelf(Opens below)) Available 05714974
Book Book Paul Hamlyn Library Paul Hamlyn Library Floor 3 658.812 SHA (Browse shelf(Opens below)) Available 05714982
Total reservations: 0

Includes bibliographical references and index.

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