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Services marketing and management Audrey Gilmore. electronic resource

By: Gilmore, Audrey | ebrary, IncMaterial type: TextTextPublication details: London ; Sage Publications 2003Description: 215 p. : ill. ; 25 cmSubject(s): Service industries - Marketing | Service industries - ManagementDDC classification: 658.8 Online access: Open e-book (Ruskin students only)
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Includes bibliographical references and indexes. Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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