Perfect customer care : all you need to get it right first time / Ted Johns.
Material type: TextPublication details: London : Random House Business, 1999Description: 198p. ; 20 cmISBN: 0099406217Subject(s): Customer relationsDDC classification: 658.812Item type | Current library | Home library | Shelving location | Class number | Status | Date due | Barcode | Item reservations | |
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Book | Paul Hamlyn Library | Paul Hamlyn Library | Floor 3 | 658.812 JOH (Browse shelf(Opens below)) | Issued | 15/10/2024 | 04585720 |
Total reservations: 0
Originally published: London: Arrow, 1994.
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