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Perfect customer care : all you need to get it right first time / Ted Johns.

By: Johns, TedMaterial type: TextTextPublication details: London : Random House Business, 1999Description: 198p. ; 20 cmISBN: 0099406217Subject(s): Customer relationsDDC classification: 658.812
Holdings
Item type Current library Home library Shelving location Class number Status Date due Barcode Item reservations
Book Book Paul Hamlyn Library Paul Hamlyn Library Floor 3 658.812 JOH (Browse shelf(Opens below)) Issued 15/10/2024 04585720
Total reservations: 0

Originally published: London: Arrow, 1994.

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