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The right to complain : practice guidance on complaints procedures in Social Services Departments text

By: Great Britain. Department of Health. Social Services InspectorateMaterial type: TextTextSeries: Caring for peoplePublication details: London HMSO 1991Description: 33pISBN: 0113214340Subject(s): Social services departments - ComplaintsDDC classification: 361 SOC

<p>Contains booklet &quot;Complaints about the social services department: ideas for a practice booklet for clerks, receptionists and telephonists&quot; in pocket at back.</p>

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